Privacy Policy

We collect information that you voluntarily provide when you request a quote, submit an inquiry, sign up for an admin account, or otherwise correspond with us. This typically includes your name, email address, project location and any project details you choose to share.

We also automatically collect limited technical information — such as device type, browser, referring page, and general usage patterns — using standard cookies and server logs. This helps us keep the site fast, reliable, and secure.

• To respond to quote requests and product inquiries.
• To coordinate product selection, pricing, shipping, and installation guidance.
• To send transactional communications related to a project you have initiated with us.
• To operate, maintain, and improve the Region Mantels website.
• To detect, prevent, and address technical or security issues.
• To comply with legal obligations and enforce our Terms of Service.

We use a small number of essential cookies to keep the website functional (for example, maintaining your session on the admin dashboard). We may also use privacy-respecting analytics to understand which product pages our visitors find most helpful. These tools do not use your data for cross-site advertising.

You can control cookies through your browser settings. Disabling cookies will not break the public catalog, but may affect features that depend on a signed-in session.

We do not sell your personal information. We share information only with parties that help us operate the business and deliver your project, including:

• Our manufacturing partner (Omega Mantels) when you place or request an order.
• Logistics and freight partners who coordinate delivery to your address.
• Hosting, email, and analytics providers that power this website.
• Legal, financial, or regulatory authorities when required by law.

We retain quote and inquiry records for as long as necessary to fulfill your project and satisfy our tax, accounting, and warranty obligations. When information is no longer needed, we delete or anonymize it using reasonable industry practices.

We use technical and organizational safeguards — including encrypted connections (HTTPS), access controls, and secure cloud storage — to protect information in our care. No system, however, is perfectly secure; if you have reason to believe your interaction with us is no longer secure, please contact us immediately.

Depending on where you live, you may have the right to request a copy of the personal information we hold about you, correct inaccuracies, request deletion, or opt out of certain uses. To exercise any of these rights, email us at [email protected] and we will respond within a reasonable timeframe.

Region Mantels does not knowingly collect information from children under the age of 13. If you believe we may have collected information from a child, please contact us so we can delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will provide a more prominent notice.

Questions about this policy? Reach our team at [email protected]. All consultations are arranged by email appointment.