Help Center
Frequently asked questions
Everything you need to know about our cast stone mantels — from materials and fire safety to shipping, installation, and warranty. Can’t find what you’re looking for? Reach our team.
Materials & design
About the Product
We call it Cast Stone because 80% of the raw materials used in the manufacturing process are natural stone powder, mixed with some non-organic ingredients then poured into our specialized moulds.
Lead times & delivery
About the Shipping
Care & upkeep
Installation & Maintenance
Coverage & claims
Warranty
Orders & returns
Return Policy
Didn’t see your question?
Share your firebox dimensions and project details — we’ll respond with sizing guidance and a formal quote.